At Convo, we don’t just provide a service; we co-create moments of access that change the way the Deaf community engages with the world. Our partnerships are built on mutual respect and a shared vision for inclusivity, transforming everyday interactions for deaf communicators and hard-of-hearing communities here in the UK, who use British Sign Language. Together, we craft solutions that have a lasting, positive impact, not just for today, but for the future.
Our product enables seamless communication between deaf customers and hearing people at your organisation with real-time, guaranteed, on-demand British Sign Language interpreters, 24 hours a day, 365 days a year. Whether it's a deaf customer needing to call their utility provider or bank, or a deaf patient at the A&E department or a deaf shopper wanting to find out more about a product they want to buy, Convo is here for all of those interactions.
Convo’s usage-based and on-demand service is designed to reduce unnecessary overhead. We help prevent overbooking, streamline administrative tasks, and lower costs, all while ensuring measurable accessibility outcomes, resulting in a more efficient, cost-effective approach to inclusive communication that benefits everyone involved. Our corporate partners have seen tangible outcomes such as an increase in new deaf customers and an overall increase in customer satisfaction with their enquiries.
With Convo, integrating world-class deaf access into your organisation is seamless and hassle-free. Whether it’s remote face-to-face access with ‘Convo Access’ via our QR codes or Convo Now, phoning in and out for your organisation, there’s virtually no setup required. Our technology works effortlessly. There is no system integration; we will do all the heavy lifting for you, allowing partners to offer immediate, accessible communication from day one.
Making access a visible priority isn’t just the right thing to do; it’s smart business. When your organisation commits to providing equal access for deaf and hard-of-hearing individuals, you build trust, enhance your brand’s reputation. It’s not just about box ticking; it’s about showing your customers and employees that you care.
By partnering with Convo here in the UK, you're contributing to a global movement for real access and independence for the Deaf community. Our services span five countries and continue to grow, empowering local communities while making a global impact. You’re not just improving accessibility locally, you’re helping to create a more inclusive world for everyone.
If your organisation is ready to embed world-class Deaf access into every customer and employee journey, let’s arrange a partnership consultation. Contact my team at access-uk@convo.io
- Joanne Paterson, Director of Corporate Partnerships, Convo UK
