Owning the Conversation, in Four Countries
Deaf people should own their conversations. That was the premise Convo started with in 2009. Not as users. Not as a focus group. As the people deciding what the technology does, who interprets, how the conversation ends, and what the experience feels like from the inside.
Seventeen years later, Forbes put us on its 2026 Accessibility 200, a global list of 200 organizations across 24 countries and six continents. We are the only deaf-owned communications company on the list.
That matters. It also doesn't change what we already knew. There are still too many conversations deaf people cannot own. Too many moments where access shows up late or not at all. Too many systems designed without deaf decision-makers in the room. The work is still ahead of us.
What we have built so far looks a little different in each of our four countries.
Australia. Convo AU is built for the Auslan community, not adapted to it. Auslan has its own grammar, its own history, its own community. NDIS-funded subscribers crossed 1,000 this quarter and continue to grow. Convo Now in Australia is becoming the deaf community's dedicated phone number. One a hearing person can call, and a deaf person can answer, in their own language.
Canada. Through the Canadian Administrator of VRS framework, plus Convo Access at partner locations and Convo Now for everyday calling. Canada's deaf community is spread across the country, with services that have mostly been designed somewhere else. We're growing the network city by city, with the community telling us where to go next.
United Kingdom. Heathrow Airport set the bar for what the Equality Act looks like when it actually works. Every passenger touchpoint at Heathrow can connect a deaf traveler to a qualified BSL interpreter with a single QR scan, on their own device, in seconds. From the Convo UK launch two years ago to 209 live partners today, the same principle has held. When access is inside the moment, accessibility stops being a separate process and becomes part of the conversation.
United States. Ownership is in how we run inside the federally regulated VRS system. It's in Convo for Zoom, where a deaf professional joins a meeting with their interpreter built in, not bolted on. And it's at MTA and NJ Transit, where commuters can scan a QR code at a transit hub and reach a live ASL interpreter, 24/7. Communication access on a subway platform was not a thing five years ago. It is now.
Different countries. Different regulations. Different sign languages. The same principle: deaf people should design the experience that deaf people use.
To our team, our interpreters, our partners, and the deaf community in every country we serve, this is yours. Thank you for owning your conversations with us.
If you want to learn more about partnering with Convo or using our services in the US, UK, Australia, or Canada, visit convo.io and find the right team for your country.
Media Inquiries: press@convo.io
About Convo Convo is the only Deaf-owned communications company on the 2026 Forbes Accessibility 200, operating across the United States, United Kingdom, Australia, and Canada. Founded in 2009, Convo provides accessible communication services in ASL, BSL, and Auslan, including Video Relay Service (VRS), Video Remote Interpreting (VRI), Convo for Zoom, Convo Now, and Convo Access on-demand interpreting at partner locations including Heathrow Airport, MTA, and NJ Transit. Convo is built on a single principle: Deaf people should own their conversations. Learn more at convo.io.
